privacy policy

Introduction

At greenpointphysio.co.za, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website.

Information We Collect

We collect personal information in the following ways:

• When you visit our site: details such as your IP address, browser type, and device information.

• When you contact us: your name, email, and any other information you provide.

• When you book a session: your name, email, phone number, and payment information.

How We Use Your Information

Your information is used to:

• Provide and improve our services.

• Respond to enquiries and process bookings.

• Send updates about your sessions or other communications you request.

• Analyse website traffic and improve user experience.

• Send promotional materials if you have opted in.

Sharing Your Information

We do not sell your personal information. It may be shared with:

• Service providers who assist us in operating our website or delivering services.

• Legal authorities if required by law or to protect our rights.

• Health information you provide on your Client Intake Form remains confidential and is not shared.

Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy. After this, your data is securely deleted or anonymised.

Your Rights

You have the right to access, update, or delete your personal information, opt out of promotional emails, and object to certain data processing practices. To exercise these rights, contact us at info@greenpointphysio.co.za.

Security

We implement reasonable measures to protect your personal information, but no method of transmission over the internet is completely secure. Absolute security cannot be guaranteed.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@greenpointphysio.co.za