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faq

frequently asked questions

Appointments, Access & Practical Information

Q: Where is Green Point Physio located?

A: We are in the Cape Quarter Lifestyle Village in the heart of Green Point. From the parking, take an elevator to Level 2. Or from the Courtyard, find the elevators opposite Clicks, and take on to Level 2. We are in Room 203 (SPARC).

Q: What must I do if I am a new patient?

A: After you have booked, you will receive an appointment confirmation email with a link to our Patient Information and Consent Form. Please complete it before your appointment. Bring any scans or reports you may have, and wear comfortable clothing that allows free movement.

Q: How early should I arrive for my appointment?

A: Please arrive 10 minutes early if you haven’t completed your consent form. Otherwise 5 minutes before will be good.

Q: Can I cancel or reschedule an appointment?

A: Yes. Please refer to our Terms and Conditions for details.

Q: What should I bring to my appointment?

A: Bring any previous scans, reports, or relevant medical information. Wear clothing that allows free movement so we can assess and treat you effectively.

Q: Do I need a referral?

A: No referral is required.

Q: How do I pay for my appointment?

A: Payment is made after your session via cash, card, or EFT. You will receive an invoice with your ICD‑10 code for reimbursement purposes.

Q: Are you contracted into medical aid?

A: No. We are not contracted into medical aid. However, you can submit your invoice directly to your medical aid for potential reimbursement.

Q: What should I wear to my appointment?

A: Loose clothing that allows for easy movement.

Q: Is the practice wheelchair accessible?

A: Yes. Our building offers full wheelchair access from the basement parking to Level 2. Our treatment space is open, spacious, and designed for safe movement.

Q: Is there parking available?

A: Yes. Paid basement parking is available via the Dixon Street entrance. The lifts connect directly to Level 2 for quick, convenient access.

Q: Is there a bathroom on site?

A: Yes. There is a wheelchair‑accessible bathroom and shower available for your use.

Q: What conditions do you treat?

A: We treat sports injuries, back and neck pain, shoulder and knee injuries, post‑surgery rehabilitation, running‑related pain, and work‑related strain. We manage both acute and long‑term issues with a system‑based approach.

Easy Access

  • Convenient location in the heart of Green Point
  • Paid basement parking – the entrance is on Dixon Street

  • Take the lifts opposite Clicks in the Courtyard to Level 2

  • Wheelchair access

Conditions We Treat

  • Sports injuries
  • Back and neck pain
  • Shoulder and knee injuries
  • Post‑surgery rehabilitation
  • Running‑related pain
  • Work‑related strain
  • And more
  •  

you ask. we answer.

How To Prepare For Your Appointment

  • Arrive 10 mins early to complete your consent form

  • Bring previous scans if you have them

  • Wear clothing that allows movement

Treatment, Techniques & Clinical Approach

Q: What makes Green Point Physio different from other physiotherapy practices?

A: At Green Point Physio, every patient is treated as a complete system rather than a single painful area. We identify the underlying reasons behind your symptoms so treatment becomes targeted and effective. Our approach integrates physiotherapy, movement analysis, strength training, breathwork, and space‑awareness techniques to restore confident, pain‑free movement.

Q: How do you create a personalised treatment plan?

A: We begin with a Functional Movement Assessment to identify restrictions, imbalances, and compensations. We analyse how these patterns influence your daily movement or sport, then combine this with clinical testing, breathwork evaluation, and postural assessment to design a plan that supports long‑term recovery.

Q: Do you offer treatment in different languages?

A: Yes. Our team communicates in English, German, French, and Afrikaans so you can receive clear explanations, guided exercises, and rehabilitation instructions in the language that feels most natural to you.

Q: What other practitioners are available on site?

A: We have a chiropractor, a podiatrist, a fitness expert, and a sports massage therapist on site.

Q: What techniques do you use during physiotherapy sessions?

A: We use Functional Movement Assessment, manual therapy, dry needling, trigger‑point therapy, mobility training, muscle activation, electrotherapy, and shockwave therapy. We also integrate breathwork and spatial‑awareness training to improve stability, control, and movement efficiency.

Q: How does breathwork support physiotherapy?

A: Breathwork improves rib mobility, core activation, and nervous‑system regulation. It enhances movement sequencing and reduces unnecessary tension, making it a powerful tool for pain reduction, posture correction, and performance improvement.

Q: What is a Functional Movement Assessment and why is it important?

A: It evaluates how your body moves through patterns like squatting, bending, rotating, and stepping. It reveals restrictions or weaknesses that may contribute to injury or reduced performance, allowing us to treat the system—not just the symptom.

Q: How does manual therapy help with pain and mobility?

A: Manual therapy changes tension in the neuromuscular system, improves circulation, reduces protective guarding, and restores natural movement. This makes your body more responsive to strengthening, mobility work, and breath‑driven control.

Q: What is dry needling and when is it used?

A: Dry needling targets trigger points – tight, energy‑loaded areas inside a muscle. A precise needle insertion creates a twitch response that reduces tension and pain, making movement easier and rehabilitation more efficient.

Q: Do you include exercise and rehabilitation in every treatment plan?

A: Yes. Exercise improves mobility, flexibility, blood flow, joint health, breathing mechanics, and strength. We teach you safe, effective exercises you can continue at home to maintain progress.

Q: How does mobility training improve long‑term movement?

A: Mobility training lengthens tight structures and strengthens under‑active muscles. It restores balance between inward‑ and outward‑rotating patterns, making your movement more efficient, stable, and injury‑resistant.

Q: What is muscle activation and why does it matter?

A: Muscle activation helps muscles “switch on” properly by addressing emotional, nutritional, structural, and postural stressors. It improves coordination and movement control, enhancing your response to strength training and rehabilitation.

Q: Do you treat both sports injuries and everyday pain?

A: Yes. We treat athletes, active individuals, and anyone experiencing pain or movement limitations. Our experience across public health, private practice, and multi-disciplinary teams allows us to manage both simple and complex cases.

Q: How does shockwave therapy support recovery?

A: Shockwave therapy promotes localised healing in tendons, joint capsules, and muscle tissue. When combined with manual therapy and exercise, it accelerates recovery and reduces chronic pain – especially in stubborn tendon issues.

Q: Can you help with long‑term or recurring injuries?

A: Yes. We specialise in identifying the root causes behind recurring injuries. We use movement analysis, breathwork, strength training, and manual therapy to correct underlying patterns for more stable, long‑lasting recovery.

Q: What kind of advice do you provide during treatment?

A: We offer guidance on movement habits, training loads, recovery strategies, breathwork, and self‑management. Our advice is based on decades of clinical experience and thousands of treated cases.

• stay strong •

• live long •

your progress starts right here

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